Having your LG G4 stuck on the LG logo screen can be frustrating, especially when you’re eager to use your phone but it’s refusing to boot up. Whether it’s a software glitch, a system crash, or a deeper hardware issue, this common problem is something that many LG G4 users have faced.

Fortunately, there are several troubleshooting steps you can take to fix the issue, most of which are simple and can be done without the need for professional help.

In this guide, we’ll walk you through easy-to-follow solutions to get your LG G4 back in action. From performing a simple restart to clearing the cache partition or even doing a factory reset, we’ve got you covered.

You don’t need to be a tech expert to follow these steps—our goal is to provide clear, practical solutions that anyone can implement.

So, if your LG G4 is stuck on the LG logo and you’re not sure what to do next, don’t worry. With our step-by-step guide, you’ll be able to identify the cause of the issue and get your phone up and running again in no time.

LG g4 stuck on LG screen fix

Let’s dive into the fixes that can bring your LG G4 back to life!

What Causes the LG G4 to Be Stuck on the LG Logo?

Before diving into the fixes, it’s important to understand what might be causing your LG G4 to get stuck on the logo screen. There are several potential reasons:

  1. Software Glitches: A software issue, such as a failed update or a corrupted system file, can cause your LG G4 to freeze on the LG logo screen.
  2. Bootloop: Sometimes, after a system crash or improper shutdown, your device may enter a bootloop, where it continuously restarts without fully booting into the system.
  3. Hardware Issues: Problems with the internal hardware, such as faulty RAM or a malfunctioning motherboard, could also result in the device being stuck on the logo.
  4. App Conflicts: Some apps can interfere with the phone’s startup process, causing it to freeze during boot.
  5. Full Storage: If your phone’s internal storage is full, it may struggle to load the system files, resulting in the device freezing at the logo.

Now that we have an idea of what might be causing the issue, let’s explore the possible fixes.

Step 1: Force Restart the LG G4

Sometimes, a simple restart is all it takes to fix minor software issues. Here’s how you can force restart your LG G4:

  1. Press and hold the Power button and Volume Down button simultaneously for about 10 seconds.
  2. Release both buttons when the LG logo appears, and your phone should restart.

A forced restart can help clear temporary software glitches and get your phone back on track. If this doesn’t work, don’t worry; we have more solutions for you.

Step 2: Boot into Safe Mode

If your LG G4 is stuck due to a problematic app, booting into Safe Mode can help. In Safe Mode, only essential system apps will be loaded, allowing you to troubleshoot and identify the culprit.

To boot into Safe Mode on your LG G4:

  1. Power off your device.
  2. Press and hold the Power button until the LG logo appears.
  3. Once the LG logo appears, immediately press and hold the Volume Down button until the device finishes booting up.
  4. You should now be in Safe Mode, indicated by the “Safe Mode” label at the bottom-left corner of the screen.

In Safe Mode, try to identify any recently installed apps that might be causing the issue. If the phone works fine in Safe Mode, you can uninstall problematic apps and then restart the phone normally.

Step 3: Clear Cache Partition

If the software issue persists, clearing the cache partition can help resolve it. This won’t erase any of your personal data, but it will remove temporary system files that may have become corrupted.

To clear the cache partition on your LG G4:

  1. Power off the device.
  2. Press and hold the Power and Volume Down buttons together.
  3. Once the LG logo appears, release the Power button briefly, then press and hold it again (while still holding the Volume Down button).
  4. When the Factory data reset screen appears, use the Volume Down button to navigate to the “Wipe Cache Partition” option, then press the Power button to select it.
  5. Wait for the process to complete and then select Reboot system now.

Clearing the cache partition can resolve many booting issues caused by corrupted system files.

Step 4: Perform a Hard Reset (Factory Reset)

If none of the previous methods work, performing a factory reset can help restore your LG G4 to its original state. However, keep in mind that this will erase all your personal data, so be sure to back up your files beforehand if possible.

To perform a hard reset on your LG G4:

  1. Power off the device.
  2. Press and hold the Power and Volume Down buttons simultaneously.
  3. When the LG logo appears, release both buttons briefly and then press and hold the Power button again (while still holding the Volume Down button).
  4. When the Factory data reset screen appears, use the Volume Down button to navigate to Yes, then press the Power button to confirm.
  5. The phone will reset, wiping all data and restoring the phone to factory settings.

Once the reset is complete, your phone should reboot, and the LG logo issue should be resolved.

Step 5: Use LG’s PC Suite for Repair

If the issue is related to a software corruption that cannot be fixed through the above steps, using LG PC Suite might be the solution. This software is designed to help fix issues with LG smartphones by updating or reinstalling the firmware.

Here’s how you can use LG PC Suite to repair your LG G4:

  1. Download and install LG PC Suite on your computer from the official LG website.
  2. Connect your LG G4 to your computer using a USB cable.
  3. Launch LG PC Suite and follow the on-screen instructions to repair the device.

If your phone is still under warranty, this might be the best option to ensure you don’t void your warranty.

Step 6: Seek Professional Repair

If your LG G4 is still stuck on the LG logo after trying all the above methods, it could be due to a deeper hardware issue. In this case, it’s best to seek professional repair from an authorized LG service center. They will be able to diagnose and fix the problem more thoroughly.

Tips to Prevent the LG G4 from Sticking on the LG Logo in the Future

  • Keep Your Software Updated: Regular software updates can help fix bugs and improve system stability.
  • Avoid Overloading Storage: Make sure your phone’s internal storage has sufficient space to allow for smooth operation.
  • Install Apps from Trusted Sources: Download apps only from the Google Play Store to reduce the risk of installing malicious software that could interfere with your phone’s performance.
  • Perform Regular Backups: Regularly back up your data to prevent losing important information in case something goes wrong.

Conclusion

Dealing with an LG G4 stuck on the logo screen can be a stressful experience, but it doesn’t have to be the end of your smartphone journey. By following the steps outlined in this guide, you can troubleshoot the issue and potentially get your device back to working order without the need for costly repairs.

Whether you tried a simple restart, cleared the cache partition, or performed a factory reset, each of these solutions offers a chance to fix your phone and prevent further frustration.

However, if your LG G4 still doesn’t respond after trying all the steps, it could be a sign of a deeper hardware issue. In that case, seeking professional help from an authorized LG service center is the next best move. They can provide a more thorough diagnosis and fix any underlying problems.

Remember, keeping your phone updated, maintaining sufficient storage space, and being cautious of the apps you download can help prevent issues like this in the future.

Hopefully, this guide has helped you troubleshoot and resolve your LG G4’s boot-up problem, and you can now enjoy using your device again with confidence. If you have any questions or additional tips to share, feel free to leave a comment below!